Frequently Asked Questions |
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Where are the cabins located? Our cabins are located 20 minutes from downtown Banner Elk, NC. We are 8 minutes from the intersection of 194 and Rominger Road. We do not disclose the exact location of our cabins until booking is confirmed for security reasons. We hope you understand!
Are the cabins secluded? Yes, our cabins are secluded and private.
How far apart are the cabins from one another? The cabins are approximately 100 yards apart; because of the topography and the heavily wooded lot you cannot see one cabin from the other.
Maximum
Occupancy: 8 Persons |
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Cabin Descriptions |
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What are the differences between the two cabins? Both cabins have basically the same floor plan. They are two bedroom/ two full bathrooms plus a loft with sleeping surfaces.
Sleeping Areas: In both cabins, the downstairs bedroom has a full-size bed and the upstairs bedroom has a queen-size bed. The Bearclaw loft has a Queen Sleeper Sofa and a twin roll-away.
Both cabins have hot tubs, satellite TV, and X-Box gaming systems.
Treehouse has a slightly larger floor plan. The special features that are exclusive to Treehouse are an indoor jetted bath tub, wireless internet, and larger decks leading to the stream coming off the waterfall.
Bearclaw has widescreen TV’s, a nicer/bigger hot tub, more videos and DVD’s.
Are the fireplaces gas or log burning? Do you provide cut wood? Our fireplaces are gas. However, both cabins have an outdoor fire ring. We do not provide cut fire wood, but there is plenty of fallen timber in the woods that you are welcome to gather.
Is the kitchen fully equipped? Yes, our kitchens are fully equipped with everything you should need to cook any meal. We provide blenders, toasters, crock pots, soup pots, casserole dishes, etc. We like to have all the kitchen amenities there when we stay and we know you do too!
Do you provide towels and bed linens? Yes, we do -- very nice towels and linens, we might add!
Are the grills propane or charcoal? Our grills are propane and they have a side burner for cooking your baked beans!
Are the cabins “kid-friendly”? We have really tried to provide a number of items in each cabin to entertain the “wee-ones”. For the teens, we provided an X-Box and movie selection. For the younger ones, we have children’s movies, games, books, and toys. Treehouse has Lincoln Logs and Bearclaw has Thomas the Tank Engine trains and tracks.
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Cancellation Policy |
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Should your plans change, please be sure to call us as soon as possible. The following guidelines will apply. (Sorry, no exceptions.): If cancellation is made 30 days before your arrival date, you will receive a complete refund minus a $50.00 cancellation fee.
If cancellation is made within 30 days of your arrival date, your full security deposit will be forfeited.
If cancellation is made within 14 days of your arrival date, the full rental fee (including taxes) will be forfeited. The security deposit and cleaning fee will be refunded. (Sorry, we can rarely get a rental within the last two weeks.)
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Security Deposit |
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